Privacy Policy

Last Updated: Feb 25, 2025

GENERAL
Clevertone follows all state and federal guidelines protecting customer information. Clevertone does not target minors as customers and does not intentionally collect information from people under 13 years of age. Our sites may link to merchants and information sites. Each of these sites has its own privacy practices, and any information you share with these sites is subject to their policies and practices and is independent of Clevertone. Our sites have security measures in place to protect the loss, misuse, and alteration of the information under our control. This policy may be changed from time to time. Please refer to the effective date of the policy to determine whether changes have been introduced. To inquire about the content of such changes, or if you have any questions about this Privacy & Security Policy, the practices of Clevertone sites, or your dealings with our websites, please contact: Customer Service: +1 (415) 687-0415 support@clevertone.com

INFORMATION COLLECTION AND USE
Clevertone uses your e-mail address and/or site registration information to offer you special benefits and communicate with you in the future. Clevertone may also share this information in order to provide you with service. Over time we will want to communicate with you via e-mail to inform you about new features and content on our sites, to request your vote on donations distribution (if eligible), and to make you aware of our special bonus offers and other services. You can opt out of receiving communications from us by following the opt-out instructions in our e-mails.

Clevertone tracks, on a non-opt-out basis, information on which site pages are being visited and how they are being used. "Cookies" are bits of information that are stored by your browser on your hard drive. This technology allows you to save your password so you don't have to re-enter it each time you visit our site and remembers you when you take action on our site. Clevertone uses "cookies" to identify return visitors. You can turn off the “cookie” function through most standard browsers. Clevertone may place small pieces of computer code on our site pages and in our emails to facilitate personalized transactions.

Additional protections apply for certain information Clevertone collects and maintains about the telecommunications services you obtain from Clevertone and how you use those services. This information is categorized by the federal government as Customer Proprietary Network Information or CPNI. Specific laws govern Clevertone’s use and sharing of CPNI.To protect the security of your credit card information, we use SSL software, which encrypts provided and transmitted information. Clevertone retains customer name, address, phone number, email address, and product type information for historical purposes. Clevertone stores individually identifiable customer billing data for three years unless longer storage is needed for tax, business, accounting, or legal purposes. Clevertone is committed to minimizing the data it collects and stores about how you use our device service. Clevertone does not receive, store, or assign precise handset location information in the course of providing device service. Clevertone does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes.

Whenever Clevertone handles information that you enter on its sites, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy & Security Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Clevertone cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

HOW WE USE YOUR DATA
Clevertone Dashboard ("we," "our," "us") is committed to protecting your privacy and ensuring the security of any personal data obtained through our use of Workspace APIs. This policy outlines the data practices involved, including collection, usage, retention, and sharing.

Data Collection and Usage
Clevertone Dashboard only collects user data that is necessary for providing, maintaining, and enhancing our application services. Specifically, this data is used to:
- Improve the user experience and functionality of the dashboard.
- Ensure seamless integration with Workspace APIs for enhanced service delivery.Data Retention

Clevertone Dashboard does not retain user data beyond the necessary period required for service provision, and all retained data adheres to industry-standard security practices. If user data needs to be retained longer for specific purposes (such as troubleshooting or compliance), users will be informed and given control over their data retention preferences.Use of Data for AI/ML Model Development

We do *not* use any user data obtained through Workspace APIs to develop, improve, or train any generalized artificial intelligence (AI) or machine learning (ML) models. The data accessed through these APIs is solely for providing the service functionality and is never repurposed for any other developmental or analytical processes outside of this scope.

Data Sharing
User data accessed via Workspace APIs is never shared with third-party entities, except as required by law or as part of necessary service-related functions, where clear user consent is obtained.User Rights and Control
Users have the right to access, modify, and delete their data. Requests regarding data handling or privacy inquiries can be made through our support team.

INFORMATION SHARING AND DISCLOSURE
Text messaging opt-in data and consent are excluded from the data sharing.
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Clevertone does not sell, trade, or release your e-mail address, phone number, or any other personal information to outside third parties unless they are named partners on a given project or service partners subject to a non-disclosure agreement. If Clevertone enters into a merger, acquisition, sale of all or a portion of its assets, or other transfer of assets in the unlikely event of insolvency, bankruptcy, or receivership, your customer information will also be transferred as one of the business assets of Clevertone.
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Clevertone and/or its third-party providers may provide aggregate information such as the number of users who visit a particular linked site to other parties. When you visit a Clevertone website, information on which site pages you visit and how you are using them, as well as your IP address, referring URL, type of device, browser, operating system, geolocation (including city and country), cookie information, internet service provider, and any order information may be collected and disclosed to a third party for the purpose of improving our website and services.

TIn the event of a judicial or governmental inquiry, Clevertone will release personally identifiable information pursuant to a valid subpoena, summons, or court order. Unless specifically prohibited by court order or statute, Clevertone will notify you in writing of the request prior to releasing such information. Clevertone may release name and address information to a governmental entity if it in good faith believes that an emergency involving danger of death or serious physical injury to any person requires disclosure, without delay.